We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi ThereArrived in Madeira last night. Can receive texts, but cannot make outgoing calls and most importantly no data. Roaming is on in the phone and on my Vodafone account (I logged. in. last night),I. have used 4g out of 15g of data. The Vodafonee ...
I recently got a new phone and have moved over my old number to my new phone. It has been working fine for weeks but have been told by a lot of people that when I call and text people, it's still the number that I got with the phone that displays and...
Hi there Some Vodafone users are having issues accessing my company's website. From our own testing and from speaking to Vodafone live chat, I believe it's to do with security/parental controls. However there is no reason why our website should be b...
Hello, there is a phone mast located near NE3 3HD and it has not been working for at least 4 months now. Is there any update on this?Thanks
Moving into the area and want to use a TP-Link MR600, with an external ariel, but they don’t support the 800Mhz band.
I've been experiencing a lot of drops in network in Vodafone... I'm neither able to receive nor call others... this has happened to me in Delhi and ahmedabad... I was wondering if anyone else is facing similar issues...
If I enable 4G calling, will I have to leave data enable on my phone at all times,and will 4G calling data come off my data allowance?I shoudkl add that 4G connectivity is very patchy in my home location.
Any news on a new local mast? Someone mentioned that there is a new Vodafone mast near where l live.Longford Rd, Neath Abbey, Neath SA10 7AJ Thanks
I’ve had this issue since February, mainly in the postcode where I work in PE9 4G coverage appears to be good yet the phone will not connect to 4G, it is intermittent, or incredibly slow. I have phoned many times since February, especially when it st...
Ive been a Vodafone customer for over 18 years and I’ve lived in the address. The signal for every Vodafone user for network and 4G in my property is terrible but the coverage checker states it should be strong with 4G and network should be strong.
