Skip to content
main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Network queries

Network outage - DN7 and DN1

SOLVED
View solved solution
Highlighted
16: Advanced member Gold

Hi guys,

 

Can you check out what is going on in the DN7 and DN4 post codes in Doncaster.

 

I have had No Service a lot this morning and every so often it comes back and disappears again.

 

Thought it was just me but just spoken to other people in my house and they're having the same problem.

 

It's also happening at work in the DN4 area.

View more options
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Hi all,

 

We're aware that there has been a coverage issue in your area, however looking into this, I can see that it's now resolved.

 

If you're still experiencing issues, let us know and we'll look this further. Smiley Happy

View more options
11 REPLIES
2: Seeker Bronze

Exactly the same here in DN1 and DN3 Phone is useless at the moment. shows 3g but wont sent texts or use data

View more options
3: Seeker Silver

Same in S64 (Mexborough) and DN4 (Balby)

View more options
3: Seeker Silver

SAME HERE IN SHEFFIELD S9

 

 

View more options
16: Advanced member Gold

Hi all,

 

What is the best way to raise these kinds of faults? Reported through the My Vodafone app, raised the topic on here and also sent the below via Twitter.

 

Tried calling 191 but lost the will to live on hold. Is there any network status pages where I can get updates? Wouldn't chase if I knew someone was all over this.

 

View more options
16: Advanced member Gold
View more options
Moderator

Hi everyone,

 

Please try the steps in our network troubleshooting thread.

 

If you're still experiencing the issue after completing these steps, post the template with your answers here and we'll get back to you ASAP.

View more options
3: Seeker Silver

i have done the template.  please see my thread, very similar area

 

View more options
3: Seeker Silver

same, I woulnd't chase if I got an answer as to what the problem is and when it will be fixed rather than just fobbed off as if it isn't real.  

 

View more options
16: Advanced member Gold

@Jenny

 

This is the point, rather than send me to a 'network troubleshooting' thread and ask me to supply information that has already been submitted via the app (that was specifically built for this purpose), what I'd instead appreciate if you would check your logs at your end and say to me "yes there is a problem in your area".

 

So... you know... you update me.

 

Just to add, since I posted this to Facebook and Twitter, a lot of my friends in the local area have confirmed they too have the problem. They too have reported to Vodafone.

 

So it is clear there is a problem.... so... how about an update?

 

Please?

View more options
Moderator

Hi all,

 

We're aware that there has been a coverage issue in your area, however looking into this, I can see that it's now resolved.

 

If you're still experiencing issues, let us know and we'll look this further. Smiley Happy

View more options
16: Advanced member Gold

Hahaha - thanks for the reply.

 

I appreciate the fact you posted that you were aware there has been a coverage issue in my area. I did expect the standard "we've looked and there's no problems" reply today as the problem was fixed last night.

 

It only took 25 hours from when this thread was first opened for someone from Vodafone to say there was actually an issue.

 

So thank you, your honesty is refreshing!

 

View more options