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Solution

No Signal

SarahP88
2: Seeker
2: Seeker

 

Post Title: MK44 - Riseley

 

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

 I have to leave the village, approximately half a mile to get any signal.

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

 MK44 1DD

3) Does the issue occur if you try your SIM card in a different phone?

 No

4) What errors are seen or heard when the issue occurs?

 There is no signal

5) Does this happen on 2G, 3G, 4G or all?

    Yes

6) When did you first notice this issue?

 Approximately 3 weeks ago.

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent. Others in the village are also experiencing signal loss.

 

 

1 REPLY 1

Alex
Moderator (Retired)
Moderator (Retired)

@SarahP88 So we can look into this further, I've sent you a private message with details on how to get in touch.