No service again

[Charlotte_21]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? About four miles to get signal again

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eForum, add it to your profile here. PL22 0JJ

3) Does the issue occur if you try your SIM card in a different phone? Yes and a colleuge is with the Vodafone network and is having the same issue

4) What errors are seen or heard when the issue occurs? No service

5) Does this happen on 2G, 3G, 4G or all? I'm lucky to get one bar of 2G outdoors but no service indoors

6) When did you first notice this issue? This morning around 8AM

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent so far

[Jenny]

@Charlotte_21 - I’ve checked your postcode and your local site (31568) does look like it had a few issues this morning, however everything looks to be back up and running again now.

Please try restarting your phone to see if everything updates.