OX15 - Milcombe no voice or 4g

[Cliffkinch2]

Poor signal yesterday and today no 4G nor voice. 2 separate SIMs same issue but no incidents logged on VF website

please help

[Jenny]

@Cliffkinch2 - Please try the steps in our network troubleshooting thread.

If you're still experiencing the issue after completing these steps, post the template with your answers here and we'll get back to you ASAP.

[mfhunter]

We have the same problem in OX15 Shenington. I was enjoying the introduction of 4G and 4 weeks ago I recieved text messages to tell me my Sure Signal was being switched off as I wasn't using it. The past week it has been almost impossible to make calls or receive data. I called tonight to reactivate the Sure Signal and I'm told there is work going on locally - nothing on the netweork cjecker about this.....

[Alex]

@mfhunter Please try the steps in our Network Troubleshooting thread.

If you're still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you as soon as possible.