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Rank 2: First Poster
Posts: 20
Registered: ‎08-11-2013

S5

Lost network access across all devices, can't check if my account is suspended as I can't do the verification process.

Thanks
Message 1 of 3 (1,188 Views)
Posts: 75
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Thanks: 7
Solutions: 1
Registered: ‎06-03-2017

Re: S5

@Walkers1867

 

How many devices have been affected by this?

 

If you're having difficulties with Network coverage, you can see any updates on our Network Status Checker.

Message 2 of 3 (1,185 Views)
Posts: 20,916
Registered: ‎14-08-2011

Re: S5

Hi @Walkers1867

 

 

Live Chat can check your account. 

 

Am I right in thinking you've tried your Sim Card in another phone as a process of elimination to rule out the phone or sim card that may be at fault.

 

Try another Sim in your phone.

 

If necessary any Vodafone Shop can replace the Sim Card via a Sim Swap. 

image.jpeg

 

Message 3 of 3 (1,182 Views)
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