Skip to content
main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Network queries

S5

4: Newbie
Lost network access across all devices, can't check if my account is suspended as I can't do the verification process.

Thanks
View more options
2 REPLIES
Moderator

@Walkers1867

 

How many devices have been affected by this?

 

If you're having difficulties with Network coverage, you can see any updates on our Network Status Checker.

View more options
17: Community Champion

Hi @Walkers1867

 

 

Live Chat can check your account. 

 

Am I right in thinking you've tried your Sim Card in another phone as a process of elimination to rule out the phone or sim card that may be at fault.

 

Try another Sim in your phone.

 

If necessary any Vodafone Shop can replace the Sim Card via a Sim Swap. 

IMG_1084.JPG

View more options