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Vodaphone signal

SPD
1: Seeker

Why has there been no signal on the Norfolk coast this week. Every local user has been complaining - it affects calls and texts 

5 REPLIES 5

63johnw
17: Community Champion
17: Community Champion

Hi @SPD if you put your postcode in here it will tell you if there are any issues and you can register for updates. If no issues showing follow the trouble shooting guide and post the template back here.

 

https://www.vodafone.co.uk/explore/network/uk-coverage-map/index.htm

 

Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent

 

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? At least 5 miles

 

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here. NR12 0SX

 

3) Does the issue occur if you try your SIM card in a different phone? Yes

 

4) What errors are seen or heard when the issue occurs? No service

 

5) Does this happen on 2G, 3G, 4G or all? 

    

6) When did you first notice this issue? 9 days ago

 

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent

 
 

Jenny
Moderator (Retired)
Moderator (Retired)

@kettleon - We’re aware of an issue in your area and you can see this on our network status checker.

Our network engineers are working to get this resolved as quickly as possible.

Click ‘Register for an update on this issue’ to be notified when this is fixed.

regine
2: Seeker
2: Seeker

Still NO signal in the NR12 area Norfolk coast

Alex
Moderator (Retired)
Moderator (Retired)

@regine I've replied on your thread