We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello!I have just purchased a brand new UK spec Samsung Galaxy Note 20 5G Ultra ( unlocked ) online from a reputable website. I notice that my new purchase of this mobile is not included in the of working on the 5G Stand Alone network, that's when V...
Hello Vodafone Community,I hope this message finds you well. I am currently residing in India and will be moving to the UK soon. As part of my preparations, I'm looking for information on obtaining a Vodafone number in the UK. I have a few questions ...
I bought a paygo sim and ported my number from o2 on 18/10 and I still can’t receive calls or use data.I’ve been told “we’ve not received all files from previous provider” but no ETA on resolution and I keep getting passed from pillow to post.going i...
I live in a remote area with limited phone reception and run my business from home. For years I have used a Sure Signal which worked fine but is now disconnected so I am forced to use Wifi calling. I have a Samsung S20 5G phone.For around half my ca...
Hi - I've recently seen a planning notice to upgrade the mast just up the road from me to 5G, is there anyway of finding out when it will be upgraded?Mast Location: Heath Lane, Thatcham, RG18 3FD (eNB 1727)
Hello, my secure site idacoromania.ro is blocked by secure net for vodafone users. pls tell me how can i fix
Hi requested port in on 20th of November but it still not completed I can make call receive text but when someone calls me it goes to voicemail
HiI was previously with EE and had no problem accessing my home IP cameras however since moving to Vodafone I am having problems seeing my Reolink cameras when on 4/5G network. When I launch the Reolink app the bit rate goes flying up and then comes ...
@My Vodafone call falling
Hello,my R228t device keep turning off while it’s plugged in, so its definitely not a battery issue as its fully charged. Nothing else wring with it, the net works, but out of nowhere the device just turns off and all my connection turns off too. wha...
