We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
-- Does the issue happen in just one location? If so, how far do you have to travel to regain service? I have not noticed this issue happening in multiple locations. -- Does the issue occur if you try your SIM card in a different phone? Issue happens...
About 3 days ago my phone became unable to connect to the internet or make phone calls. It says it has full signal then drops to no signal then comes up with "Emergence calls only". I have cleaned the sim card, reset network setting and even resorted...
hi, I’ve got an issue where Vodafone appears to be blocking access to my website: sankiyskischool.com Connecting via my ISP and on a number of different ISPs, also different network operators both in the UK and abroad shows no issue at all, however o...
I'm getting constant buffering during streaming (Ethernet connected TV) , delays loading websites and email. The WiFi is particular slow and very intermittent. The firmware (10.0.5.11(H351SP2C983) is the latest available. I'm having to reset the rout...
I have activated my international roaming on Vodafone India. However, it is not picking up network and I have tried to reach out to the Vodafone staff-they haven’t been helpful.Currently in the UK https://vshare.onl/, and desperately need my Vodafone...
Hello,My website https://www.bournemouthenergy.co.uk gets an 18+ warning, Can your systems be updated so it is not classified as an adult site please as clients have lost confidence in our business? This was raised when someone wenrt on to our websi...
I'd appreciate any advice here, I've not had great help from VF online support.I have a OnePlus 5T which I purchased in June 2019. I have had it on VF UK network since I bought it. I need to my phone to 4G calling as VF will discontinue 3G calling la...
Hi. Our mail server certificates are blocked on Vodafones network. When connected to mobile data we are seeing a Madrid based Allot.com certificate which is incorrect. Do we need to request some kind of whitelisting or reclassification? When on WiFi ...
Hi all, the My Vodafone app was working fine but now all of a sudden I am getting the error message below when I try to use the app. "The my vodafone app doesn't currently support the plan connected to your devices sim". Any help / advice would be g...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Mostly. have to travel about 500m down the road to regain signal. 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? OX10 8FQ...
