We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello,I am reaching out from nexu.co. In the last 3-4 weeks we had some reports from our customers that the service is not accessible through their Vodafone lines. We investigated the problem and saw the Vodafone securenet classified nexu.co as a hig...
We have more then 10 lines on our account, and having massive issues with signal/coverage in the whole of the midlands area.Check coverage, had new physical sim cards, made sure settings are correct and the usual information that we are told to do.T...
Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...
Hi I changed to Vodafone today and was with 3. But since I changed I have had no service I was told it would only take 1-2 hrs for the changeover just wondering what would be best to do?
I'm in the UK on a VF network MVNO. Where I live I get strong LTE and NR-NSA however the 5G speeds are no faster than 4G and when I make a call it reverts to displaying 4G. A couple of km down the road on a different mast the 5G is a lot faster and c...
Hi. I have a Vodafone 5G sim. I am forced to use the 5G wifi signal to work from home, as my building only has old telephone broadband cabling and no fiber. My coverage is good at the moment. I get good download speeds of over 100mbps sometimes 250mb...
My Sim card was crash what can I do now please help me how to I activate again please guide me
2 months ago I've noticed there's 5G coverage available over a location I visit frequently on the coverage map. But every time I visit the location there's no 5G. Talked with Vodafone twitter team, they say that masts being under maintenance etc typi...
Just moved into a new property on an estate that was built in 2011. The coverage map on the NSC shows that I should get good indoor and outdoor 4G coverage. This is unfortunately not the case. My phone is constantly switching between 3G and 4G.The sp...
Hi team, @Effie My website https://moosstudio.com I wanted to bring to your attention that our website, https://moosstudio.com, is currently being blocked by Vodafone, incorrectly categorized as an 18+ website. It functions properly on Wi-Fi and oth...
