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no service after upgrade

margo50
3: Seeker
3: Seeker

On the 2nd or 3rd of this month we were told that they were upgrading the mast near us  kw12 6yn . The end date was the 10th , on that date nothing happened nor the next day or today , The phone goes between service and no service all the time , I'm not the only one either everyone in our house is vodafone and lots of other people in the kw12  halkirk area are the same , The status was showing planned maintenance but now nothing, I;ve used chat , facebook , done all the tips and nothng happens , so frustrating 10 days now . I have an ill elderly neighbour who only has a moblile phone no house phone so its her lifeline if something happens , not good enough .

3 REPLIES 3

margo50
3: Seeker
3: Seeker

anyone

 

63johnw
17: Community Champion
17: Community Champion

Hi @margo50, using the network checker shows a fault they are aware of and working on, you can sign up for updates there.

 

https://www.vodafone.co.uk/explore/network/uk-coverage-map/

at last , thank you