15-02-2012 01:06 PM
Thanks so much for the information. You dont by any chance have more info on that issue do you? I am suprised you are not a mod on here giving over all the useful info! good work.
I am sure the mods do know something, not completely sure why they wont just tell us. Oh well. If you hear anything else on it, dont be shy to share.
15-02-2012 01:13 PM
No I'm afraid I don't have much info to share,took me an age to get any seems out of them on the landline and to add insult to injury I was cut off once but kept trying!the lady I finally spoke to just said that there was an issue they were trying to fix.when I pressed for a time scale she was very vague and I'm afraid to say she didn't seem particularly interested!let's hope they let us know soon.
15-02-2012 01:22 PM
Its a pity that Matt does not know anything about this outage, if its a known issue and customer services know about it, surely the "Tech Team" should know this stuff, especially if they are doing support for Network issues.
I think I am going to have to give them a call sometime soon.
15-02-2012 01:34 PM
JD, you sir are the man!
There we go!
Finally after this being announced to Vodafone staff before 9 this morning, the general public is now provided with THIS
This would have been useful at 10:32 this morning when the first mod replied.
Thanks JD for the thread, I look forward to the updates.
15-02-2012 02:15 PM
Unfortunately the poorly worded notice has been replaced with a slightly better one.
The above link will no longer work, however the new one, update at 14:01, can be found
Atleast we now know that there is actually something going on in Reading.
Please keep the updates on the same post JD, I dont want to keep putting a new link up for anyone looking.
15-02-2012 02:20 PM
Hmmm, bizarrely I can no longer open the link...but basically it said
Some people in the Reading are are having network problems. We are aware of this and our engineers are woking on it. We will update this page if we have anymore information.
15-02-2012 02:25 PM
3G does not work for me....We deserve a Sure Signal box free of charge......My business contacts are unable to call me. It is extremely frustrating....and costly for me and many more customers out there. Get your act together or we will leave Vodafone in droves.....with no return.
15-02-2012 03:25 PM
I must say I find it very annoying that the tech team and mods all disappear the minute there is a real problem....Still I'm sure we'll all be compensated so the inconvenience....PAUSE for hollow laughter
15-02-2012 03:54 PM
To switch to 3G on your phone would vary depending on the phone that your using.
I'd recommend taking a look at our device support page, search by the manufacturer and then the model number. The following page that populates will direct you to that phones specific support page. Click on 'network' and it will give you the option for 'How do I set my phone to use only 3G?'.
15-02-2012 05:26 PM
15-02-2012 06:13 PM