New Vodafone customers

[newvodauser]

Hi,

I am trying to register for My Account so I can get the free wifi that comes with the tariff my are work are paying for. I've been trying all week. I get the security code texted to me OK but after entering my details I get the error above. I don't seem to be alone in this as Google throws up loads of results with people having this issue.

[Trev]

Hi newvodauser.

Welcome to the eForum.

I'm sorry to hear about your issues registering for "My Account".

I'm confident I can assist in this matter, but I would need to gather your personal account details before this can be done. If you can kindly complete and return the email I've sent to you, I will be in touch to assist in this matter.

Regards

Trev

eForum Team