Sorry – we’re making some changes to our site

Don’t worry – you can still buy online

Need some help?

  • You can call us and talk to our customer services
  • You can get help on a range of topics in Support
  • You can ask others for advice and tips in our eForum

call 191 free from your Vodafone mobile

or 08700 700 191 from any other phone.

© 2012 Vodafone Limited. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. Registered in England No 1471587.
Sorry – we’re making some changes to our site

Sorry – we’re making some changes to our site

Don’t worry – you can still buy online

Need some help?

  • You can call us and talk to our customer services
  • You can get help on a range of topics in Support
  • You can ask others for advice and tips in our eForum

call 191 free from your Vodafone mobile

or 08700 700 191 from any other phone.

© 2012 Vodafone Limited. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. Registered in England No 1471587.
Support:

New Vodafone customers

Search in eForum:
Reply
Occasional Poster
Molineux123
Posts: 5
Registered: ‎11-03-2011

Getting a really bad signal at home

I'm getting a really bad signal at home.. downstairs I can't get one at all so have to leave my phone in my bedroom, thus I have to spend most of my time there as otherwise the phones basically unusable.

Had it 1 week, it's a HTC Desire Z, which I really love, and don't want to lose. I got it a week ago today at phones 4 u, I haven't gone in there yet as I haven't had time, maybe they can do something about it, but wondering if anyone here can.

When I go into town etc the signal is fine, but it's really really frustrating at home (I live on a farm, in the middle of nowhere, which probably doesn't help), glad no one can see me jumping up and down in my room waggling my phone around.

 

Any help? :smileyhappy:

Message 1 of 4 (1,560 Views)
Freelancer II
Amzy
Posts: 60
Registered: ‎06-11-2009

Re: Getting a really bad signal at home

Hi,

 

If you have broadband @ home, then Vodafone have a suresignal which plugs in to that and gives you full signal.

 

Its a signal booster, have a search on the site for it and its a one off payment of £50 or £20 depending on your plan or you can pay it off for £5 a month.

 

 

Hope this helps.

Message 2 of 4 (1,550 Views)
Occasional Poster
Molineux123
Posts: 5
Registered: ‎11-03-2011

Re: Getting a really bad signal at home

Thanks for the advice, but I don't have broadband

Message 3 of 4 (1,544 Views)
Moderator (Retired)
Woody
Posts: 737
Registered: ‎18-10-2010

Re: Getting a really bad signal at home

Hi,

 

Im sorry to hear of the issues you have had with signal at home.

 

I have taken a look at the postcode you have on your eforum account and can see that the area you live in is outdoor reception only and we have no plans at present for new sites in the area, although this may change in the future. If you are unable to use a Sure Signal due to not having a broadband line, then this may not suitable for you.

 

As the phone is with Phones4u, you would need to take this up with them, as that is who your contract is with.

 

Woody

eForum Team

Message 4 of 4 (1,526 Views)