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Scout II
xemilie
Posts: 4
Registered: ‎01-12-2011

Vodafone is unreliable and customer service is non existant!

Wrote a message before and yet the Vodafone team still haven't got back to me.
The whole online service is unreliable and no-one is there to help.
Considering cancelling the order and going back to O2.

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Virtuoso V
Nabs
Posts: 5,541
Registered: ‎06-05-2009

Re: Vodafone is unreliable and customer service is non existant!

Hi xemile,

 

What is your issue? Maybe some of th guys on here will be able to help you out. :smileyhappy:



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Scout II
xemilie
Posts: 4
Registered: ‎01-12-2011

Re: Vodafone is unreliable and customer service is non existant!

i ordered the Samsung Galaxy s 2 on Friday the 25th of November and was told that it would be in-store by the Tuesday, but then got an e-mail saying there had been a delay in dispatch, but then on the Monday 28th I recieved an email saying that my product has been dispatched and that I should wait two days before it was in-store. That was 5 days ago and I'm still waiting to hear from them.
The Vodafone store I went into had no idea what was going on with my phone and said I'd just have to wait.

Message 3 of 3 (1,126 Views)