New Vodafone customers

[aa_66]

Hi, I have transferred a mobile number that was linked to a Vodaphone business account to my personal pay monthly contract.

I can't access any of my account details and am getting the message "Your request hasn't been approved yet ".

I have contacted customer services 3 times over the last 3 weeks and they have been unable to resolve the problem.

Any idea how i resolvbe the problem?

[Simon]

Hi aa_66

Thanks for your post. We'll be able to rectify this for you and to this we'll need access to your account.

I've sent a private message with details of how to contact us directly. You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Thanks

Simon