27-12-2011 09:18 PM
my phone got stolen about 2 weeks ago i got a replacement sim through the door and ive rung up and activated it and the gentleman said it would take half an hour to work but 3 hours later its still got no service
can anyone help??
hopefully ive posted this in the right place? haha i have no idea how to use the eforum
Solved! See solution
28-12-2011 11:54 AM
its still not activated and when people ring the number its saying the number doesnt exist?
i was wondering also, does the sim have to be in an unlocked phone or can it be in any vodafone mobile even if it was an old contract phone?
08-02-2012 04:17 PM
Hello. I'm unable to get to a vodaphone store and I cannot log in online as it sends my phone a security code before I can create an account. I cannot get to my texts until the sim is activated (catch 22). What can I do?
08-02-2012 04:32 PM
You have already posted this and it can be found here
As this is a duplicate post and so we don’t split help between the two topics I am now going to close this thread.
As soon as an advisor is available they will be along to help
24-03-2012 09:51 PM
hi my phone got stolen a few days ago and I've got a replacement sim card but it says inactive sim on the handset. I cant call to register the sim as I now have no phone and dont have a landline. could someone please please activate it on here for me. I'm a desperate women.
26-03-2012 10:22 AM
My apologies for the delay in responding to you.
If you still haven’t activated your new SIM please take a look at the PM that I have sent you which includes details on how to get in touch with our team directly to get this activated.
Please remember to include the SIM number in any emails to us because without this we won’t be able to activate the new SIM for you.
You can find your PM inbox here.
If you have any comments regarding how I have handled your query today, please complete our short feedback survey.