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04-03-2015 02:45 AM - last edited on 05-03-2015 10:49 AM by Retired-Laura
My phone No is: [Removed in line with House Rules]
I got a problem: I can't make a call to No. (Removed for security)
I tried to call it from phone book, manual without success.
If I use another No. to call to the same, it still worked well.
04-03-2015 07:27 AM - edited 04-03-2015 07:28 AM
Which country are your trying to call ?
Doing a Google search for the code, the only thing which comes up is Bulgaria.
You may have an international and premium rate restriction on your account which needs to be removed. This can be done by using web chat.
04-03-2015 10:28 AM
10-03-2015 02:21 AM
Hi
It's Bulgaria but I dont think I have any issue with rate because I used to call to that No many times before. And I didnt change anything about rate.
12-03-2015 01:30 PM
Hi @hongpa
We can check if you’ve got an international bar on your account.
Please get in touch with us via Live help.
Thanks,
Gemma