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Can't call to a specific No

hongpa
2: Seeker
2: Seeker

My phone No is: [Removed in line with House Rules]

 

I got a problem: I can't make a call to No. (Removed for security)

 

I tried to call it from phone book, manual without success.

 

If I use another No. to call to the same, it still worked well.

4 REPLIES 4

AnnS
17: Community Champion
17: Community Champion

@hongpa 

 

Which country are your trying to call ?

 

Doing a Google search for the code, the only thing which comes up is Bulgaria.

 

You may have an international and premium rate restriction on your account which needs to be removed.  This can be done by using web chat.

SynthFG
Community Champion (Retired)
Community Champion (Retired)

Also as its a public forum please remove the numbers unless you want to risk getting spammed

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Note I do not work for voda, My advice comes from experience and my opinions are my own

 

Hi

 

It's Bulgaria but I dont think I have any issue with rate because I used to call to that No many times before. And I didnt change anything about rate.

Gemma
Community Manager
Community Manager

Hi @hongpa 

 

We can check if you’ve got an international bar on your account.

 

Please get in touch with us via Live help.

 

Thanks,

 

Gemma