10-03-2012 08:43 AM
We have flagged this with our contact at Nokia directly who has is currently looking at this for us.
Unfortunately due to the weekend it could be Monday before I get a definitive answer for you however, when I do I will update this thread directly and contact you all via PM if more details are required.
Thanks again for your patience.
10-03-2012 09:39 AM
I requested my unlock code and received it it with 8 hours. Hmm ! Not what I expected but great all the same.
Unbelievable !!! How hard can this be. All I want to do is type #pw+. WTF, is the code wrong or won't the phone allow this?
So I though about the idea of the 8-digit pin method but when I put my wife BT MicroSIM in it just booted and I was able to make calls. I've contacted Vodafone and they say the 710 would've been shipped locked. No me's thinking I wasted £20 requesting unlock code.
Anyone tried another SIM ???????
10-03-2012 09:41 AM - edited 10-03-2012 09:41 AM
I have, yes, and it definitely asked me for an unlock code. Does BT piggy back on Vodafone?
Edit: Yes, BT Mobile uses Vodafone, hence you didn't need an unlock code.
10-03-2012 09:51 AM - edited 10-03-2012 09:53 AM
OK! I'm currently abroad and trying to talk my wife through this over the phone, so I was wondering if anyone could try this.
What if you create a bogus contact and enter the details of the unlock code as their number. Then from the dial pad, call the contact and see what happens.
Any takers for this project ???
10-03-2012 12:41 PM
I emailed Vodafone to inform them the instructions they sent for unlocking my phone were for an N95 instead of a Lumia 710:
I didn't elaborate too much as I'm sure they would encounter the same problems we're all facing. So far only a courtesy email acknowledgement but I will keep you updated.
Thank you for your mail regarding your Network Unlocking Code. We will endeavour to respond to you within our specified Service Levels below.
Escalations regarding previous queries will always be given a higher priority and resolved at the earliest opportunity.
NUC Resolutions Team
Customer Service Support at Stoke
10-03-2012 01:23 PM
I see from the post views that plenty of people are reading this thread. Has anyone tried the any of the methods suggested to get the unlock codes to work? Post your findings please....
10-03-2012 11:40 PM
I have tried entering my code with a Vodafone sim in the phone, a 3 sim in, and with no sim. In all cases, I could not get the p,w, and + symbols to work. I also tried entering just the digits of the code, without the letters and the +. None of these options worked. I even tried saving the whole code as a contact and dialling the contact number, but no joy there either. I am out of ideas now.
12-03-2012 10:05 AM
I've just had the email telling me to send my phone to some place in Stoke on Trent.
I don't think so. This is becoming ridiculous now.
3 trips in to town centre + fuel + time out of work.
And now I have to pay for my phone to be shipped away for god knows how long.