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31-05-2015 09:06 AM
31-05-2015 09:41 AM
01-06-2015 07:25 PM
Hi @jjrobson
Have you made sure that the phone is on the latest version of Firmware?
Also make sure that your phone is configured correctly by checking –
Cheers,
Laura
01-06-2015 07:59 PM
07-06-2015 12:04 PM
Perhaps it would be an idea to send your phone off to Nokia / Microsoft and have them check it over? It sounds like a software issue that needs to be addressed.
PWIAC
07-06-2015 02:22 PM
09-06-2015 05:07 PM
Hi @jjrobson
When you factory rest the phone, did you delete/unsync your Hotmail account first?
If not, please try this as when you signed back into the phone, it will have restored everything as it was. This includes whatever’s causing the issues you’re having.
If you did delete the email app first, let me know what email app you’re using and how many email apps you have installed on the phone in total.
09-06-2015 06:54 PM