Nokia

[vicky_h88]

Over the last week my phone memory was telling me it was low so i deleted a load of stuff. The next day it said memory full n i cudnt understand now i cnt receive texts every day i check my phone memory and it is disapearing last night it was at 88.4 kb and now it is at 24.0 kb. Any ideas?? i really am sick of this phone! :angry:

[stevenrdowns]

I've had every problem everyone else has had with N97, culminating in a permanent "memory in use" message whenever i tried to open the camera, play music...pretty much everything. (This despite me returning the phone to factory settings with not a single file stored on it!)

My lovely paperweight (as it cant be classed as a functional phone) is currently being repaired* by Vodafone, and I await the result.

*Repaired meaning - inevitably sending me someone else's returned / faulty Nokia N97 that has simply had the memory flashed.

[vicky_h88]

I know what you mean this is my third N97 and vodafone are not helping in any way. It has to be the worst phone i have had wish i went to another network in stead of upgrading. so i am now stuck with a phone for another 20months that i dnt want when i have spoke to customer services they were just rude and a waste of time.

[stevenrdowns]

I'm going to just keep sending my N97 in for repair now as soon as I recieve it back...maybe then they will get the message. I can pretty much guarantee when it's returned it wont have the latest firmware update, and will still be nowhere near as functional as originally touted in those sparkly TV adverts!

I've already invited BBC Watchdog to review the forums here, as the level of dissatisfaction with this handset is unbelievable. If it were a car, it would have been recalled, Voda have had a wonderful opportunity to say to their customers "We released a phone that we were told - subject to updates - would be wonderful, sadly...it hasnt happened this way, so all N97 customers can contact us to discuss their options."

The fact that pains me the most, is that in a short window of a few months, they signed us all up to this phone on extended / new / upgraded contracts...and now no longer retail the phone at all! What a bunch of suckers we are! ("N97 Mini...the next generation / sister phone / newer version...." Heard that one alllllllll before Mr Moderator thank you!)

[vicky_h88]

I have also been in contact with Otelo about vodafone its a shame it takes so long to get things sorted out. Vodafone have offered me the nokia n97 mini but i told them that i did not want the same phone in a smaller version and i got put through to a snotty woman in a call centre in ireland. I have also been to the vodafone shop and they wont have any thing to do with it as i got the phone through a vodafone advertisment and not the shop.

[stevenrdowns]

Interesting...had never heard of Otelo. Will await the return of my "phone" / paperweight / piece of uselessness, and then consider this route also. Cheers!

[shatnersbosun]

Over the last week my phone memory was telling me it was low so i deleted a load of stuff. The next day it said memory full n i cudnt understand now i cnt receive texts every day i check my phone memory and it is disapearing last night it was at 88.4 kb and now it is at 24.0 kb. Any ideas?? i really am sick of this phone! :angry:

Info on how to manage space on C: phone memory here: http://www.mobile-geeks.com/tips-to-recove...nokia-n97/1547/

A sure way to free up space on C: is to format the drive. Back up phone memory with PC Suite, then key in *#7370# on dialler, unlock code is 12345 when prompted. Once process is completed restore your data (sometimes it's best not to restore settings in case any problems are carried over). Mass memory will be unaffected.

When you say you can't receive texts, do you mean you get new message alert, but when you try to access inbox phone gives "Memory full. Close some applications and try again" warning? If so this refers to RAM (D which is separate from phone memory, it's got a disappointing 128 MB capacity, with only about 50 MB remaining after phone boots and loads OS, etc. If there's too much running you need to close apps to free up RAM. Multi-tasking with flash heavy web pages, photos, camera, resource hungry apps, apps running in background, etc, will eat up RAM, then phone will intervene by trying to close background apps, or won't open new ones. Also sometimes when you close an app the OS can keep the process running in background so it starts quickly next time. Basically with an app the OS starts the process, then loads the app's shell/user interface. This accesses the process which talks to the OS. The shell will load quicker if the process is still running.

Handy Taskman (14 day free trial) will show all apps open on phone, and amount of RAM in use. You can us it to close apps, or kill the process. Don't kill a process unless you know what it is. There will be similar apps to HT, but that's what I use.

Hope that helps.

[Reidar]

Hello everyone

I can appreciate your frustration with regards to phone memory issues. As pointed out by Shatnersbosun minimising the number of simultaneous applications will no doubt improve phone performance, i for one am guilty of not exiting applications properly and as such often accumulate memory resources in the background.

I would advise downloading handy Taskman as suggested (Google search) and looking at managing a lot of the background applications that are running at any given time.

Formatting any persistently slowing phones is also a great idea as this offers a clean slate from which we can continue to trouble shoot, it's worth noting that once your format memory you're actively losing any unsaved information and reverting a fresh factory setup.

We'll continue to help and advise so please feel free to come back with any additional questions,

Thanks

Reidar

eForum Team