12-11-2011 01:32 PM
I've had a Nokia 1800 on a pay as you go plan for about a year. I've tried to call the customer service to have it unlocked, but I could not even reach anybody.
Would it be possible to receive this Unlock Code by mail ?
If you need any more information on my phone (IMEI number ect...) I can send it by PM or Mail.
Solved! See solution
13-11-2011 11:15 AM
you can only use the online form if you are a contract customer, as payg customer has to do it by calling customer services i'm afraid.
Full details on unlocking can be found here.
not sure if the mods can help though, but from my experiences im sure they can.
13-11-2011 01:30 PM
Thank you for your answer. I've already read this article. Being a pay as you go customer and currently living abroad, I've had trouble to reach customer services !
I hope mods will be able to help me here.
14-11-2011 01:14 PM
You don’t need to worry as we can get the request raised for you as long as you still have an active Vodafone UK mobile number.
To allow us to do this for you simply reply to the email that I have sent with all of the requested information and one of the team will be able to pick this up as soon as possible.
21-12-2011 04:28 PM
I've the same problem : I bought a Nokia 1800 PAYG a year ago during a stay in Edinburgh. I want now to use it in France on SFR network, but it is locked.
I would greatly appreciate any help to unlock it.
Thanks in advance,
22-12-2011 05:15 PM
I can send any data necessary (IMEI, etc) via mail.
23-12-2011 12:46 AM
13-02-2012 06:01 PM
Thank you for your post and it is great to see you here.
Let me know how you get on.
It would be amazing if you could take 30 seconds to complete a quick survey to aid my development.
25-04-2012 09:08 AM
08-06-2012 10:49 AM
I have the same problem as most of you, I am leaving England for France, I have been a pay as you go customer of Vodafone for a year and a half, and I would now like to use my Nokia 1800 on a French network. How can I unlock it?
Thank you very much!
08-06-2012 10:55 AM