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HELP: Pls tell me what I have to do!
I can receive my ....@talktalk.net e-mails perfectly on my Nokia 5230 but have not been able to send e-mails.
The outgoing settings I have used are:
My (talktalk) e-mail address.
User name: as advised by talk talk when I set up my e-mail account a couple of years ago
Password: ditto
Outgoing mail server:smtp.talktalk.net
Access point: Contract Internet
Security|
SL/TLS
Port: default
What should I do????
I can receive my ....@talktalk.net e-mails perfectly on my Nokia 5230 but have not been able to send e-mails.
The outgoing settings I have used are:
My (talktalk) e-mail address.
User name: as advised by talk talk when I set up my e-mail account a couple of years ago
Password: ditto
Outgoing mail server:smtp.talktalk.net
Access point: Contract Internet
Security|
SL/TLSPort: default
What should I do????
Hi Plumms,
Welcome to the eForum from all of the team.
To be honest it is difficult when it comes to another companies outgoing mail server, firstly i would recommend using Vodafones outgoing mail server.
To do this you will fistly need to register for a free Vodafone 360 account.
Then use the following outgoing mail server settings on your phone;
Outgoing Server:smtp.360.com
Outgoing Server Port: 465
Outgoing Server requires authentication (SSL)
Use the 360 username and password as the authentication.
Give this a go and give us a shout if you have any issues.
James
eForum Team
Welcome to the eForum from all of the team.
To be honest it is difficult when it comes to another companies outgoing mail server, firstly i would recommend using Vodafones outgoing mail server.
To do this you will fistly need to register for a free Vodafone 360 account.
Then use the following outgoing mail server settings on your phone;
Outgoing Server:smtp.360.com
Outgoing Server Port: 465
Outgoing Server requires authentication (SSL)
Use the 360 username and password as the authentication.
Give this a go and give us a shout if you have any issues.
James
eForum Team
Hi Plumms,
Welcome to the eForum from all of the team.
To be honest it is difficult when it comes to another companies outgoing mail server, firstly i would recommend using Vodafones outgoing mail server.
To do this you will fistly need to register for a free Vodafone 360 account.
Then use the following outgoing mail server settings on your phone;
Outgoing Server:smtp.360.com
Outgoing Server Port: 465
Outgoing Server requires authentication (SSL)
Use the 360 username and password as the authentication.
Give this a go and give us a shout if you have any issues.
James
eForum Team
Hi Plumms
Thanks gor getting back to us with what is happening on your phone.
For the Access Point. If you use Contract Internet and then make sure that the username is then web and password is web.
The other settings shouldn't make much difference to get this set up.
The port is correct on 465.
Security needs to be (SSL) you did metnion that yours is (SSL/TLS), did you get an option for SSL only?
Martin
eForum Team
Thanks gor getting back to us with what is happening on your phone.
For the Access Point. If you use Contract Internet and then make sure that the username is then web and password is web.
The other settings shouldn't make much difference to get this set up.
The port is correct on 465.
Security needs to be (SSL) you did metnion that yours is (SSL/TLS), did you get an option for SSL only?
Martin
eForum Team
Hi stoneylloyd,
Thank you for posting, I'll be more than happy to help you out here.
I can confirm that the information given by hrym is correct, you only need to use your 360 username and password as authentication for the Outgoing Server. The web username and password is for the APN (Access Point Name) that you connect with (I've also edited Martin's post to ensure it's correct).
Give these settings a go and let us know if you need any further assistance.
George
eForum Team
Thank you for posting, I'll be more than happy to help you out here
.I can confirm that the information given by hrym is correct, you only need to use your 360 username and password as authentication for the Outgoing Server. The web username and password is for the APN (Access Point Name) that you connect with (I've also edited Martin's post to ensure it's correct).
Give these settings a go and let us know if you need any further assistance
.George
eForum Team
Hi Stoneylloyd,
Many thanks for getting back to us, so we can find out exactly where the issue lies please can you let us know if you have verified your details and Vodafone 360 account?
To do this you will need to log into your Vodafone 360 account and verify your email address (a link would have been sent to your email) and also verify your date of birth. (prompted when you log in)
If you can do this and log into your Vodafone 360 account, this will help to verify it has set up correctly and let us know if you are still having any issues.
James
eForum Team
Many thanks for getting back to us, so we can find out exactly where the issue lies please can you let us know if you have verified your details and Vodafone 360 account?
To do this you will need to log into your Vodafone 360 account and verify your email address (a link would have been sent to your email) and also verify your date of birth. (prompted when you log in)
If you can do this and log into your Vodafone 360 account, this will help to verify it has set up correctly and let us know if you are still having any issues.
James
eForum Team
Hi Lloyd,
The incoming email settings don't need to be touched, so 360 would not need to send your emails to that box. Are you still receiving incoming emails successfully?
The verification of the 360 account is all based on the details you entered when creating the account - the details entered there are used for sending the verification email. this is different to the install emails, though, and you don't need to install 360 to use the email server.
Can you check the junk filters of the email you entered when creating the account - from what you've said I'm guessing you used your fastmail - to see if anything was blocked for me?
DaveN
eForum Team
The incoming email settings don't need to be touched, so 360 would not need to send your emails to that box. Are you still receiving incoming emails successfully?
The verification of the 360 account is all based on the details you entered when creating the account - the details entered there are used for sending the verification email. this is different to the install emails, though, and you don't need to install 360 to use the email server.
Can you check the junk filters of the email you entered when creating the account - from what you've said I'm guessing you used your fastmail - to see if anything was blocked for me?
DaveN
eForum Team
