07-04-2011 07:29 PM
I need advice, my phone is recieving 5 or 6 nonsense text messages a day from "8885080003436". They are recieveing particularly when using the internet and ovi maps (at least 3 texts!)
It is VERY annoying hearing your phone beep and checking only to find these nonsense messages.
How can this problem be solved???
Solved! See solution
10-04-2011 12:17 AM
Hi p8rsn and welcome to the eForum
Thanks for your post here. I'm sorry to hear that you are having problems with these text messages. I appreciate how frustrating this must be for you.
Unfortunately there is no way to remove the my191 service from your handset as it comes built in.
However, is there anything in the text message that is useful or that makes sense?
Are there any clickable links in there that you can select? If so what happens?
Please let me know and we'll be happy to get this investigated further for you
PS more information on the my191 service can be found here
13-04-2011 01:29 PM
Yes I still haven't resolved this problem. I've attached a picture of one of these messages in my original post. There is nothing in it that makes sense to me. I think there is a clickable link but it won't open on my phone.
13-04-2011 02:43 PM
It's a common issue with the vodafone 191 app
It uses these mesages to run itself / spy on you
They should be invisable an non chargeable, however they soemtimes are not
see this thread
24-04-2011 01:29 PM
To anyone that's interesting the only solution I have found to this ridiculous problem was resetting my phone and reformatting my memory card. Haven't had any messages for a couple of weeks now so am in the clear! Shame I've lost all my phone's settings...
PS> I feel the need to say how very disappointed I am with the lack of help from Vodafone in solving this problem with one of their applications.
11-05-2011 04:59 PM - edited 11-05-2011 05:02 PM
huzzah my post started a bit of discussion
Delete the SelfService application,
Menu > Settings. > Application manager > Installed apps, scroll down to SELFSERVICE and delete it. it fails on some devices. (I dislike the app altogether!)
Edit: this should be an opt in or opt out service!!!!
Current devices Sharp gx15, Nokia 6700s,E71, 6300, Two Samsung galaxy s2's and a Huawei Ascend g300
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