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Occasional Poster
mrchew007
Posts: 2
Registered: ‎28-04-2009

Nokia 5800 And Music Station

Hi Folks

New to eforum but very valuable and loyal Vodafone customer - but somewhat in need of help!

Just started new contract for daughter and she wanted new nokia 5800 and specifically wanted Music Station - so on Sunday spoke to a bod in sales and asked all questions and got 35gbp contract an phone an music station only to find moby is not compatible - hell, its a music phone via vodafone an it don't do it???

anyone know why or has settings up their sleeve - at mo very dissappointed in Voda sales person who sold this to me

thanks
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Moderator (Retired)
MatC
Posts: 1,324
Registered: ‎04-08-2008

Nokia 5800 And Music Station

Hi mrchew007,

Welcome to the Vodafone eForum, pleased to have you :)

In terms of why the service isn't available for the 5800, I believe that it's most likely because the application you're required to download onto the handset hasn't been customised for the 5800 yet - if this is the case then it's only a matter of time before the service is made available.

As the service runs through a downloaded application, there aren't any settings as such that you can use to access the service unfortunately - sorry about this :(

I can understand you being disappointed with the advice you received by the way, I can only imagine that the advisor was under the impression that Musicstation was available for the handset in question - again apologies for the mix-up. If you're right at the start of the agreement, the you should still have the ability to swap the phone for a different model - is this something that you'd want to discuss organising?

If so then let us know and we'll do our best to help you out :)

For anyone wondering what Musicstation is, just click the link to find out more.

Have a good evening and I'll see your around the forum.

All the best,

MatC
eForum Team
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