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Hi karen100,
I'm afraid there is no Auto-BCC option, or an option to leave a copy on the server on the E72
If you are downloading your emails via POP3 on another device, such as via Outlook, then I suspect it may be deleting items that it has downloaded. When your phone then polls for emails, it sees that you have deleted the email from the mail server, and so replicates this change across to your handset.
There are no options to disable this functionality on this handset.
As an alternative, have you considered using Vodafone Email Plus?
Jon
eForum Team
I'm afraid there is no Auto-BCC option, or an option to leave a copy on the server on the E72
If you are downloading your emails via POP3 on another device, such as via Outlook, then I suspect it may be deleting items that it has downloaded. When your phone then polls for emails, it sees that you have deleted the email from the mail server, and so replicates this change across to your handset.
There are no options to disable this functionality on this handset.
As an alternative, have you considered using Vodafone Email Plus?
Jon
eForum Team
Hi Jon,
I did some experimenting today with downloading emails via:
Nokia messaging for Yahoo email
Nokia messaging for claranet mail
pop3 claranet.
Nokia messaging+Yahoo sort of worked as expected and downloaded to both handset and remained on server, so when I accessed via web browser, email was still there.
For both of the other two, the message was downloded to the phone and kept on the server (and downloaded to Outlook later). However, mysteriously during the day, the email was 'sucked up from the handset so I couldn't re-read it.
The big problem I have with Nokia E72 email is both this sucking emails back business and total lack (nearly) of conguration settings. It seems to be set (or maybe it's the Vodafone network - my husband doesn't have this problem with his HTC on T-Mobile) for CORPORATE useor Hotmail/Yahoo use (again IMAP, I think) but not for individuals without a mail server.
I asked the Vodafone customer service people about Email Plus and they told me to ignore it !
Reckon I've gone off this phone big time and maybe I'll send it back to Vodafone. Or else just use it for voice calls and text. How can it be so RUBBISH at email ?
But thanks for replying.
I did some experimenting today with downloading emails via:
Nokia messaging for Yahoo email
Nokia messaging for claranet mail
pop3 claranet.
Nokia messaging+Yahoo sort of worked as expected and downloaded to both handset and remained on server, so when I accessed via web browser, email was still there.
For both of the other two, the message was downloded to the phone and kept on the server (and downloaded to Outlook later). However, mysteriously during the day, the email was 'sucked up from the handset so I couldn't re-read it.
The big problem I have with Nokia E72 email is both this sucking emails back business and total lack (nearly) of conguration settings. It seems to be set (or maybe it's the Vodafone network - my husband doesn't have this problem with his HTC on T-Mobile) for CORPORATE useor Hotmail/Yahoo use (again IMAP, I think) but not for individuals without a mail server.
I asked the Vodafone customer service people about Email Plus and they told me to ignore it !
Reckon I've gone off this phone big time and maybe I'll send it back to Vodafone. Or else just use it for voice calls and text. How can it be so RUBBISH at email ?
But thanks for replying.
Hi karen100,
I'm afraid there is no Auto-BCC option, or an option to leave a copy on the server on the E72
If you are downloading your emails via POP3 on another device, such as via Outlook, then I suspect it may be deleting items that it has downloaded. When your phone then polls for emails, it sees that you have deleted the email from the mail server, and so replicates this change across to your handset.
There are no options to disable this functionality on this handset.
As an alternative, have you considered using Vodafone Email Plus?
Jon
eForum Team
Hi Karen
I agree with Tiggerific Imap in my experience is the best mail protocol to use in this type of situation.
Vodafone email plus is a client that sits on the phone that pulls email periodically, it mimics the function of push email as it polls every x minutes so this could possibly do what you would want it to do.
Thanks
BenJ
eForum Team
I agree with Tiggerific Imap in my experience is the best mail protocol to use in this type of situation.
Vodafone email plus is a client that sits on the phone that pulls email periodically, it mimics the function of push email as it polls every x minutes so this could possibly do what you would want it to do.
Thanks
BenJ
eForum Team
Thanks to both.
a) don't know to set up IMAP via claranet - is this possible ?
b) don't know how to set up email plus !!
So I'm a bit useless, buy would appreciate any advice...
Thanks
If you have Yahoo mail - I found that they do a nice autoconfig sms service that sets up yahoo mail as IMAP (leaves email on your server where pop3 will download and remove the email from the server)
http://uk.mobilemail.yahoo.net/welcome/
I was having a number of problems with Nokia messaging and now I have yahoo mail safely on my phone.
(also you can set up yahoo mail to get your email from another email service
Hope it helps
Andy
Hi Jon,
This was really useful - now that you have explained, it makes perfect sense to me as well !
I wonder if you could answer another couple of questions:
a) what exactly is the synchronisation interval on Nokia messaging for ?? Synchronisation with what ? I just don't get the terminology.
b) do you reckon Vodafone email plus is better than Nokia messaging ? If so, why. Also could I use this as an inclusive in my 'unlimited email' package.
Thanks again - I hate being mystified !
This was really useful - now that you have explained, it makes perfect sense to me as well !
I wonder if you could answer another couple of questions:
a) what exactly is the synchronisation interval on Nokia messaging for ?? Synchronisation with what ? I just don't get the terminology.
b) do you reckon Vodafone email plus is better than Nokia messaging ? If so, why. Also could I use this as an inclusive in my 'unlimited email' package.
Thanks again - I hate being mystified !
Hi Karen1000,
What you describe is exactly what I would expect to see for each different email account - they are working exactly as they are designed to.
The emails are being "sucked up" because Outlook has downloaded them, and delete them from the server. If you were not getting your POP3 emails via Outlook at all, then they would stay on the handset - alternatively, if you go to Outlook and select Tools > Email Accounts > View or Change > Change > More Settings > Advanced > Leave a copy of Messages on the server.
This will resolve the issue.
Yahoo is not affected because the inbox you see on Webmail is different from the POP3 inbox that you are downloading emails from. Items deleted from the POP3 mail server are not deleted from the Webmail system, so you wouldn't see any changes there unless you also were to download these emails to Outlook.
To setup Vodafone Email Plus, simply go here, and click on the Vodafone Email Plus option. Follow the instructions to get this service setup on your handset
Jon
eForum Team
Hi Jon,
This was really useful - now that you have explained, it makes perfect sense to me as well !
Ah, well I'm glad to have helped!
I wonder if you could answer another couple of questions:
a) what exactly is the synchronisation interval on Nokia messaging for ?? Synchronisation with what ? I just don't get the terminology.
The Nokia UserGuide doesn't define this setting anywhere that I can see, but if I were to hazard a guess, I'd say it's the frequency with which your phone checks for new or deleted emails on the mail server, and then replicates these changes to your inbox.
b) do you reckon Vodafone email plus is better than Nokia messaging ? If so, why. Also could I use this as an inclusive in my 'unlimited email' package.
Thanks again - I hate being mystified !
It is a lot easier to setup emails using Vodafone Email Plus - you don't need to mess around with incoming or outgoing servers and the like - it's also a PUSH email service, so your phone doesn't actually use data for checking for new email as it does at the moment. Instead your phone sits idle, and when Email Plus gets new email come into it, it sends it directly to your handset without your phone ever having to ask for it.
It's a subscription service, so any data used by Vodafone Email Plus is included in the cost and does not come out of your existing allowance
I trust this helps.
Jon
eForum Team
