18-02-2011 06:53 PM
OK it is 6:47 PM 18/02/11 I haven't received any text messages since 12:47 AM 17/02/11.
I can make and receive phone calls and I can send texts but cannot receive them. My friend sat beside me today and sent me a text saying Hi. The message sent and he received a delivery report saying the message had been delivered however I did not receive the message. I have checked that he has the correct number, I have restarted my phone multiple times with and without the sim card but no change. Has anyone had this problem? I have had this phone since 24/12/10 it has been dropped twice but nothing recently and not from any great height, any information would be amazing.
20-02-2011 01:10 AM
Welcome to the eForum, its good to see new faces
Is this just happening on one number or on all texts your trying to receive?
I have sent you an email so we can take a look at your account.
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20-02-2011 01:49 AM
All numbers unfortunately. I put my sim card into my old phone and received text messages fine. The only thing that comes to mind is my phone had updates which I installed about 10 AM on Thursday morning but I'm not totally sure why or how that would affect the phones ability to receive text messages.
I apologize but I have a habit of automatically deleting junk mail so I'm not sure if I received your email or not.
20-02-2011 09:55 AM
Message Centre in use should be VODAFONE
Prefered connection GSM/3G
If you tap on message centres,
select the VODAFONE centre
number should be +447785016005
21-02-2011 08:44 PM
Exactly the same issue with my N8 since last Friday. No recieved text messages. Sending texts are recieved by others and calls all o.k. Browsing by 3/3.5G and everything else working fine but no texts coming in - Many sent from others. I have had the phone since October without issue and the last device update was carried out on the 11th all working o.k. until last Friday the 18th.
A call to 191 say that my Sim Card is too old for 3.5G services affecting the incoming texts!!!!
I can't see it as all 3.5G indicators on the phone are working fine. I have checked the message centre number and settings are all good.
Having seen the same symptoms for this post though I would reply and will do so when my new sim turns up this next day or so.
24-02-2011 10:46 PM
Both me AND my parter have not been receiving texts messages since 14th FEB!! ridiculous!! all of our settings are correct, phones have been restarted numerous occasions with sims being removed etc but it still refuses to work! what's going on!???!!
25-02-2011 11:58 PM
To help us identify what is causing this issue for you all please can you confirm if you have installed any update recently?
Also please can you try a SIM that you know works in your phone, does the issue continue?
If it doesn't continue then it is to do with your SIM/Account
If it does continue then its the handset, in which case please post us the version of software that you are running;
software and variant version can be extracted using:
- In the menu: Menu > Settings > phone > phone management > Device updates > "Custom Version"
- Via the following extraction code: *#0000# under "Custom Version"
I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.
If you see a helpful post, please click the 'kudos' button to thank the author. If a post solves your query, please click the ‘Problem solved’ button. This helps others find helpful answers in the community too.
27-02-2011 08:11 PM
I'm glad to see that i'm not the only one with this problem.
All was working fine up to last week (a few days after a software update 013.016.210.08) really getting fed up with this now.
Please can somebody tell me how to resolve this
27-02-2011 09:23 PM
Removed sim card from phone, and then reset phone to factory settings (could not get it to do it with sim inserted)
after a few minutes, hey presto i'm now receiving text messages
28-03-2011 02:15 AM
I found this answer on another forum and it works!! the previous solution did not work for me.
"I had the same! After update pr1.1 I couldn't receive textmessages. With help from tweakersnet i came to this solution; take out simmcard from your n8; replace it in any other phone, wait till all text messages are received. Then put simmcard back in your n8, and problem is solved! Maybe you need a reset with an 8 seconds powerbutton push in but that i know not for sure!
Greets from the Netherlands to all!"
23-07-2011 06:27 PM - edited 26-07-2011 02:18 PM