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Regular Poster
GB / John
Posts: 133
Registered: ‎01-10-2009

Nokia N8 Unlock Code Request, ignored for over 3 weeks now.

[ Edited ]

I've been waiting for over 3 weeks now, since I requested an unlock code for my Nokia N8.  Surely it cant be this hard to find a code and email it to me? 

 

This is the last email I received on 8th July, since then nothing. 

 

 

I do understand your concern regarding NUC.

 

I have raised a request for NUC for your handset and the reference number for the same is 514969.

 

The NUC team will get back to you within 48 working hours.

 

I would appreciate your patience in this regards.

 

Kind regards,

Chirag (Surname removed for security)
Vodafone Customer Services

 

 

Message 1 of 4 (926 Views)
Tech Team
Ben_H
Posts: 4,406
Registered: ‎08-06-2009

Re: Nokia N8 Unlock Code Request, ignored for over 3 weeks now.

Hi GB / John,

 

Thanks for posting. I've checked the reference number and the NUC was supplied a couple of weeks ago via email. I tried to call you to confirm the instructions and left a voicemail. I'll resend the NUC instructions down to you now but please ensure you check any spam or junk email folders in case your inbox has been a little overzealous. :smileywink:

Cheers, Ben 

Message 2 of 4 (901 Views)
Regular Poster
GB / John
Posts: 133
Registered: ‎01-10-2009

Re: Nokia N8 Unlock Code Request, ignored for over 3 weeks now.

Hi, thanks for the message, I was driving so couldn't answer.  I didn't receive the code 2 weeks ago, not sure what happened there then.  The code you have emailed me, I tried in the phone and it said code error.  Are you sure that is the right code, as I've found when searching the net there can be 2 different no's per handset.  I have however tried a friends Orange sim in the phone, and it worked, but another mates 3 sim did not work. 

 

Thanks for your help. 

 

 

Message 3 of 4 (894 Views)
Moderator (Retired)
DaveCD
Posts: 4,266
Registered: ‎26-07-2011

Re: Nokia N8 Unlock Code Request, ignored for over 3 weeks now.

Hi GB / John

 

Thank you for your post, I did try to call however I was met with an engaged tone.

 

It does seem a little odd that an Orange SIM will work but not another.

 

I have checked the last NUC sent which has a +PW at the start and I have come across this before with another Nokia device and this was incorrect.

 

I have resent the request to check this and will be in touch as soon as I hear any further information.

 

Many Thanks

 

DaveCD

eForum Team

 

Message 4 of 4 (888 Views)