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Picture Messages

MissMaudie
2: Seeker
2: Seeker

 I cannot send or receive picture messages. I am PAYG and have text WEB to the number given many times but not received any reply or instruction to date. It's a Lumia 530. Can anyone help? Cheers

1 REPLY 1

hrym
17: Community Champion
17: Community Champion

Have a look at the APN list in Settings.   I'm not sure of the exact layout in Windows Phone, but it should be under Data|Access Points.   If Vodafone Contract WAP is there, it should be fine.   Settings tend to arrive and install silently, so the fact that you haven't seen anything happen isn't necessarily significant.

 

If the APN is correct, talk to Live Chat (Contact Us at the bottom of the page) and make sure the service is correctly provisioned on your account.  It tends to be turned off by default on contract ones, but I'm not sure about PAYG.