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Occasional Poster
lookout
Posts: 3
Registered: ‎10-05-2011

Problems with n97 apps connecting to network (Vodafone UK – 3G)

Recently a number of my apps which used to connect automatically to the internet (which ever was available – known wi-fi or 3g) have stopped doing this.  They now only connect to one known wi-fi.

 

I’ve tried uninstalling and reinstalling each app, but this hasn’t solved the problem.  I’ve checked for software updates and do not believe any have been applied or are available.  All apps have been downloaded via Ovi on the phone.  I still am able to access the internet by the web browser which was installed on the phone and via google maps (which also still manages GPS position, search, etc).

 

The apps which I notice causing a problem are:

  1. Sainsbury’s/nectar
  2. Tesco
  3. Map my tracks
  4. Snaptu
  5. Opera Mini

 

Any one got any ideas???

Message 1 of 4 (674 Views)
Champion V
SynthFG
Posts: 2,259
Registered: ‎24-11-2009

Re: Problems with n97 apps connecting to network (Vodafone UK – 3G)

Factory reset the phone to remove the access points without deleting data,

request the voda ones via sms from this site and re-establish your wi-fi ones


Note I do not work for voda, My advice comes from experience and my opinions are my own
Message 2 of 4 (670 Views)
Occasional Poster
lookout
Posts: 3
Registered: ‎10-05-2011

Re: Problems with n97 apps connecting to network (Vodafone UK – 3G)

Thanks for the advice.

 

I understand "Factory reset the phone to remove the access points without deleting data,".

 

I don't understand what you mean by "request the voda ones via sms from this site and re-establish your wi-fi ones".

 

Can you let me know a bit more please?

 

Message 3 of 4 (646 Views)
Champion V
SynthFG
Posts: 2,259
Registered: ‎24-11-2009

Re: Problems with n97 apps connecting to network (Vodafone UK – 3G)

https://devicehelp.vodafone.co.uk/ota.php?ModelID=413

 

go there and get the settings sent to your phone


Note I do not work for voda, My advice comes from experience and my opinions are my own
Message 4 of 4 (640 Views)