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messaging +

roscommonman
1: Seeker

ive been using messaging +. it works ok but keeps saying cant connect to service. when i go to settings and try to confirm my phone no. it says its incorrect! is this because i ported my no. and if so how can i fix?

1 ACCEPTED SOLUTION

thesoupdragon
17: Community Champion
17: Community Champion

It sounds like the Phone might not have the correct APN settings in place?

Do you have the correct Message centre number stored?

Open the Message+ App click on the 3 dots, choose Settings and make sure the Message Centre No. is correct.

  • Message centre number - +447785016005
  • Message format - this should be set to text

You can test it by sending a text to 9770. Vodafone will text you back if it's working. 

 

You can also check out the Youtube Video on setting up your Phone

https://youtu.be/jXLk3kJURtk

 

If you think the Porting of your Number is at fault you can contact Live help.

Click on the link in my Signature Bar below for your convenience... :smileywink:

 

TSD

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1 REPLY 1

thesoupdragon
17: Community Champion
17: Community Champion

It sounds like the Phone might not have the correct APN settings in place?

Do you have the correct Message centre number stored?

Open the Message+ App click on the 3 dots, choose Settings and make sure the Message Centre No. is correct.

  • Message centre number - +447785016005
  • Message format - this should be set to text

You can test it by sending a text to 9770. Vodafone will text you back if it's working. 

 

You can also check out the Youtube Video on setting up your Phone

https://youtu.be/jXLk3kJURtk

 

If you think the Porting of your Number is at fault you can contact Live help.

Click on the link in my Signature Bar below for your convenience... :smileywink:

 

TSD