31-05-2013 02:40 PM
Nabs has beaten me to it here.
Also, what error messages do you get when you try to login?
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31-05-2013 05:14 PM
I can login to my account. When I open up vip and go to login (why doesn't it automatically log me in?) It either won't open the page
or if it does and I have the page to login, once I put my details in it goes to another oracle error page. Sure the page was blue but I can't get past the first stage at the mo to check!
31-05-2013 05:49 PM
Thanks for your post.
If you login via My Vodafone and you can get onto the Welcome page, if you click on to VIP it'll log you in to the VIP site automatically.
If you try and login via vip.vodafone.co.uk then you will have to enter your login details separately.
When was the last time you successfully logged in? Also, have you tried accessing VIP via the VIP app for iPhone or Android to see if you can get into it that way?
31-05-2013 06:34 PM
Just tried logging in via your my account link. Didn't work at first then it took me through to this page
Oracle access manager
System error. Please re-try your action. If you continue to get this error, please contact the Administrator.
01-06-2013 12:42 PM
I realise you posted this last night but I'm getting the normal log in page when I go to 'My Account' via Chrome and Internet Explorer.
If clearing your cache and cookies isn't helping, can you follow the instructions on how to reach my team here? This will allow us to check over your account set up for you.
09-03-2017 04:15 PM
Could you clarify, please. Are you trying to log in to your My Vodafone online account, to manage your phone account in some way? Or are you trying to access the VIP programme? As far as I know, the latter closed a few years back.
10-03-2017 10:45 AM
Ah, I see!
Probably the best thing to try is clearing cache and cookies from your browser, and then seeing if you're able to access your account OK. Or using a different browser, or even a different device.
I generally use Google Chrome on my laptop (running W10), but I also have MS Edge available, and I can usually log in to my account using the latter if I run into difficulties with the former. It isn't always convenient to stop and clear cache and cookies, so the alternative browser can save a bit of time.
10-03-2017 11:13 AM
That suggests that there's some minor problem in your account that's blocking you from accessing it. One of the Forum Tech Team should be able to locate the issue, so hold on here for them to pick up your problem.
24-03-2017 05:41 PM
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