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Rank 1: Guest
Posts: 2
Registered: ‎27-01-2017

Complaints page

I am trying to get onto the Complaints page to file a complaint but it keeps skipping to another page. I can only only see the page I need for 2 seconds before it disappears. Has this option been taken away?
Message 1 of 5 (5,906 Views)
Posts: 21,012
Registered: ‎14-08-2011

Re: Complaints page

Message 2 of 5 (5,902 Views)
Rank 1: Guest
Posts: 2
Registered: ‎27-01-2017

Re: Complaints page

Hi. I managed to speak to a manager through chat. Thanks!!
Message 3 of 5 (5,888 Views)
Posts: 128
Topics: 1
Thanks: 224
Solutions: 2
Registered: ‎07-01-2017

Re: Complaints page

The form has now been removed - the link remains but its now bounces to: 

 

"Calling us is the fastest way to have your complaint resolved by our dedicated team. Simply call 08080 044 900 – the call is free from all UK landlines and mobiles."

 

Just for info, found out by chance earlier in one of the previous threads. :-)

Message 4 of 5 (5,879 Views)
Posts: 21,012
Registered: ‎14-08-2011

Re: Complaints page


Claire1312 wrote:
Hi. I managed to speak to a manager through chat. Thanks!!

You're welcome and I hope your issues are resolved asap. 

image.jpeg

 

Message 5 of 5 (5,874 Views)
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