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Thieves in store

Geko77
2: Seeker
2: Seeker

Hello there,

I was in the Vodafone shop in Streatham yesterday the 30th of November 2015 upgrading my phone.

thieves came and stole display mobiles and destroyed half of the shop.

I wanted tO escape and tried To go in the back of the shop, but I wasn t allowed from the Assistant Manager...

i felt like a mouse in a trap. couldn t escape....

i think Vodafone should allow customers to find a safe repair in case of burglary of the shop.

regards

 

8 REPLIES 8

BandOfBrothers
17: Community Champion
17: Community Champion

That's an awful situation to be caught up in and I hope your ok. 

 

Im sure one of the Vodafone Staff here will pass your comments up the chain of communication. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

I am okay. I want someone phone me please . Thnks

drey_p
16: Advanced member
16: Advanced member

@Geko77 wrote:

I am okay. I want someone phone me please . Thnks


This is a customer to customer support forum and your account on here is in no way linked to your account with Vodafone, so it is unlikely you will be called. 

PWIAC

Thank Drey_p. I was just trying to save my ##~##

BandOfBrothers
17: Community Champion
17: Community Champion

@Geko77 wrote:

I am okay. I want someone phone me please . Thnks


You would need to either phone 191 from your phone , use Live Chat or write to the correspondence address at the foot of the forum page. 

 

Callbacks cannot be arranged via the eforum in afraid. We are fellow customers. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Thanks just used live chat. 

 

BandOfBrothers
17: Community Champion
17: Community Champion

@Geko77 wrote:

Thanks just used live chat. 

 


You're welcome. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

drey_p
16: Advanced member
16: Advanced member

Hi there

 

That is a pretty awful experience.  The reason that you were not allowed in the back of the shop is quite simple - you could have been working with the theives and once you were in the back of the shop, you should have stolen a number of brand new handsets. 

PWIAC