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why cant I contact vodafone either by telephone or online chat?

nanframe
2: Seeker
2: Seeker

I tried on line chat and was told I would have to wait an hour and a half!   I tried to telephone and got no answer 3except that I was in a queue and they are exceptionally busy so may take a long time..... how does one access any help here?

2 REPLIES 2

Retired-Viki_R
Moderator (Retired)
Moderator (Retired)

Hi @nanframe

 

Our team can get quite busy at times and I can understand your frustration at having to wait in a queue, I would recommend waiting in queue for your call or chat to be answered for assistance or try again later. Our apologies for the delay.

 

Thanks,

 

Viki. 

as for 'unable to reply to private posts it seems you are simply UNABLE TO REPLY to anything