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Rank 3: Occasional Poster
tsimeone
Posts: 54
Registered: ‎01-03-2012

network outages etc

Why, why does voda AUS have such a better way of keeping customers informed that VF UK

 

http://www.vodafone.com.au/personal/aboutvodafone/network/index.htm - Just look at the way they post the network outages, they actually tell there customers whats happening.

 

and not just give some random basic message, I think VF should consider this, considering VF is a uk company, why on earth are we so behind.

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Rank 45: Oracle IV
Nabs
Posts: 8,786
Registered: ‎06-05-2009

Re: network outages etc

Hi tsimeone,

 

Vodafoen Australia are a different company to Vodafone UK however your point still stands, they do appear to show planned network outages better than Vodafone UK.

 

I know there have been some enhancements to the system used here recently and there is a lot more in the pipeline so i'm sure improvements will come in time.



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