Spotify Activation issue

[ap123ap]

Having problems activating Spotify for my new contract. Had it on my previous contract so not sure if that is why I'm having an issue.

It seems like the final stage of activation is hanging at 'completing purchase'

Anyone know how to resolve this?

[BandOfBrothers]

Hi

Yes we've seen previous posts where the issue has arson after an upgrade. 

One such thread. 

http://forum.vodafone.co.uk/t5/Pay-monthly-products-services/Spotify-issue/m-p/2464117/highlight/tru...

And

http://forum.vodafone.co.uk/t5/Archive/SPOTIFY/m-p/2505726/highlight/true#M629529

These hold good relevant advice. 

[ap123ap]

Thanks. Will take a look

[BandOfBrothers]

You're welcome. 

If you get stuck then customer service via 191 or Live Chat can help you.