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My Vodafone app stopped working,now missing in Blackberry World.

Berryuser
2: Seeker
2: Seeker
I have been using the My Vodafone app for some time on my BlackBerry Passport (and other previous BlackBerry devices before) but it stopped updating in July this year and now is not listed in the Blackberry World app store. Can anybody tell me what's going on? Have Vodafone given up on Blackberry users? I would appreciate a reply from anyone also experiencing this issue.
Thanks.
2 REPLIES 2

DaveCD
Moderator (Retired)
Moderator (Retired)

@Berryuser

 

The My Vodafone app is available for Andriod, iOS and BlackBerry devices.

 

Please check you have the latest version installed from the BlackBerry World

 

If you're currently onthe latest version, come and speak with our Live Chat team..

Thanks for your reply. Futher investigation, and I can see what the issue is. The Blackberry Passport device is not in the list of supported phones in the My Vodafone app. My previous phone (Z10) was. Therefore the app does not show in the Blackberry app world search from my phone.

Therefore I have to request that Vodaphone update the app for the current/latest device. Please can you forward this request to the relevant department at Vodaphone. Thanks.