05-01-2010 05:13 PM
06-01-2010 12:23 PM
21-10-2010 07:06 PM
i just got my sim pay as you go put it says sim card registration failed wht can i do
21-10-2010 07:16 PM
09-12-2010 11:13 AM
I'm really sorry to read that you're having problems with your SIM card.
Tell me, have you tried the SIM in an alternative handset? If not, can you give this a go for me? If you get the same error message in an alternate handset then may well indicate there being a problem with the SIM card. If this is the case, then you can get a replacement from your local store.
Also, can you try another SIM in the handset? If you get the same error message then there might be a problem with the handset and your next option could well be a repair. Details of which can be found on reply #3 in our Frequently Asked Questions thread.
Do let me know how you get on.
21-03-2011 11:59 PM - last edited on 23-03-2011 04:24 AM by Wayne
My mobile says "Sim Card Registration failed", recently I applied for Mobile Number Portability to migrate from Vodafone to Reliance, however, they(Vodafone) called to me and offered some some special tarrifs, I said OK and opted to withdraw Mobile Number Portability.
The next day they again called, and I have requested a small change in the speical tarrifs they offered to me. Regarding to that...they again said OK to it and advised me to wait for 48 hours for the process to be implemented, 4 days have passed, still not amended . I called them today(March 21, 2011) and complained to the service...
Customer Service Service representative to whom I spoke today (March 21, 2011) was very rude, he scolded me on phone, due to which the problem was not completly resolved at my end.
A point to be noted from our conversation is that... at one situation he said " you have not provided complete information to me due to which 5 minutes has gone wasted which resulted in increase of the customers queue". my driver was with me and after we finishing our conversation on call he pointed it out and said " Sir! if 5 min have gone wasted just beacuse he felt that you have not provided the complete information...does that mean Vodafone is troublesome not only for you!! it's for may--so the increase in customers queue in munutes? !! " I was unable to answer his question at that moment, my mouth went mum...
now what I feel is the person to whom I spoke today has taken taken revenge on me and cancelled my number.
I dont know what's happening with me, can anyone help me please...
23-03-2011 04:29 AM
Thanks for your post here. I'm sorry to hear that you are having problems with this. I appreciate how frustrating this must be for you.
However, this forum is for Vodafone UK customers and as such we will be unable to help you with this. You'll need to contact your own Indian network who will be able to help you get this sorted.
13-10-2014 02:57 PM
I have a Nokia 100 that I use as my English phone as I'm an Irish student studying in Wales, the phone was fine but now it's saying Sim Card Registration Failed, I use this phone to receive calls about job offers and am extremely worried that I'm missing something. Anyway you can fix this?
13-10-2014 03:00 PM
Your best bet is probably to drop into a Vodafone shop and see if they can help. They don't offer a repair servcie as such, but they'd be able to try a new SIM for you and see if that helps (ask them to activate it as well).
Failing that, Carphone Warehouse have a Geek Squad (not sure if it's is all their shops) who may also be prepreed to have a look for you.
13-10-2014 03:52 PM
Presumable this is a PAYG SIM.
You may have used the phone to receive calls about job offers, but have you made a chargeable activity during the last 270 days? It is an Ofcom ruling that all PAYG SIMs have to be in use and this means outgoing.
Please see the thread below.
Try an alternative SIM in the phone and see if it makes a difference. You could also try topping up a small amount and making a chargeable call.
12-10-2014 04:28 PM
My phone now tells me my sim is not registered, I'm expecting a call about a job within the next few days and this is just highly inconvenient. Anything that can be done?
13-10-2014 05:21 PM
AnnS asked a very cogent question. If you're in that situation, that could well be the explanation. I've had that happen myself and it was possible to get the number re-activated by calling 191. I lost the credit that was one the account, though and had to top up again.
14-10-2014 10:43 AM
14-10-2014 12:18 PM - edited 14-10-2014 12:20 PM
"It is an Ofcom ruling that all PAYG SIMs have to be in use and this means outgoing" That's an interesting statement, presumably it doesn't apply to Tesco then! Theirs PAYG sims don't expire even with no out going calls.
Really. You think that you are correct? As I said it is an Ofcom ruling that all PAYG numbers have to be in use.
The following is taken from the Tesco Mobile PAYG Terms and Conditions
5.4 If you do not use your Mobile Phone for six months we will disconnect you and you will lose your Credits and Mobile Phone number. If your Mobile Phone is disconnected and you would like to reconnect it, you must call Customer Care. If we agree to reconnect you, you must pay a reconnection fee. Details of the current reconnection fee are available by calling Customer Care.
If you check the other providers PAYG Terms and Conditions, you will find the same clause.
14-10-2014 08:41 PM
Are you still having this issue?
If so, have you tried another SIM in the phone? Have you also made a chargeable call/activity recently?
If you’d like us to still look in to this for you, please contact us here and we’ll be in touch.
07-08-2015 08:12 AM
© 2017 Vodafone Limited. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN.
Registered in England No 1471587.