14-02-2017 05:34 PM
14-02-2017 05:50 PM
15-02-2017 06:13 AM
Turned phone on this morning , uninstalled problem apps , then re- installed them - SUCCESS ! They now seem to work OK ....
Sometimes it can take a little while for the apps to adjust when a Firmware update occurs or they need an update as the developer has adjusted them to be compatible with the new Os.
19-02-2017 07:13 PM
Since updating to Marshmallow I've found that none of my desktop widgets will load. Usually get continuous circular arrows but nothing loads. I've tried uninstalling and reinstalling but no different. In particular, Month widget, weather widgets will not work.
Has anyone had similar problems or does anyone have any idea how to sort out this problem?
19-02-2017 07:31 PM
19-02-2017 07:50 PM
20-02-2017 07:08 AM
20-02-2017 09:54 AM
Let us know if this resolves the problem.
If you're still experiencing issues with the headphone socket and would like to get it fixed, you can take your device into store for repair. Our Repairs team will be happy to look into this for you.
20-02-2017 10:17 AM
20-02-2017 10:58 AM - edited 20-02-2017 11:00 AM
Definately the problem is with the update not the phone. Before this I could connect my phone to my stereo with an aux cable. Now the phone does not recognise a cable has been attached but it is fine with headphones. Many other people are reporting this issue including on Vodafone NZ and IE. Fix please!!!! None of your factory reset/take it to a shop to be fixed rubbish thank you!!!
20-02-2017 11:23 AM
20-02-2017 12:12 PM
20-02-2017 11:18 PM
21-02-2017 07:07 AM
21-02-2017 12:17 PM
The problem isn't the headphone socket, its the update that has caused a problem with jacks with only 2 rings. Many others with the Ultra Smart 6 are having this problem.
I've seen reports of this happening with other makes too. It looks as though it may be something to do with the Android core. Possibly a security thing?
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