Other manufacturers and OS discussion

[haw2400k]

Is it possible to change my direct debit date as my pay date has changed and my bill is due to come out the day before i get paid (tomorrow)?
Thanks Kayleigh

[haw2400k]

I have called vodafone but the lines are all busy i was on hold for around 10 mins

[Daz_V]

Hi Kayleighhawkins,

Shame to read that you're having trouble changing this. You can of course get your bill date changed - please note that this will mean a spot of 'disruption' with the amount pro-rata'd (the amount split up accordingly to the amount of time in the month).

I'll get an email sent to you so we can get this started!



Daz

eForum Team

[sarkerr]

Hey,

Ive just recently joined onto vodafone and I received a text saying that my billing date/ direct debit date was on the 19th of July,

how can I change this date as I have no money in my account until the 28th of July and how can I get my monthly direct debit date to change to the 28th of every month instead of the 19th? 

Many thanks,

Sarah 

[AnnS]

As soon as your first bill has been paid, you will be able to change your direct debit date to one more suitable through your online account or by calling Customer Services.

Your first bill will b higher as you will be paying a pro rata allowance for the first month, plus one months line rental in advance.

If you are going to be having a problem paying your first bill by direct debit, providing you pay the bill at least 10 days before the direct debit is due you can pay by credit card using the automated service on 191.  Your direct debit will then be cancelled out for the first month.

[mbehartley]

Hiya, i also need to change my bill date to 1st of May because of how i am paid. How do i do this?

[_365_]

Easiest easiest way is to call 191 between 8&8...can be quickly done as long as you have already paid your first bill

[Tomlea]

Hi,

Can you please send me an email too so i can change my payment date of my direct debit?

Many thanks 

Leanne 

[Andy]

Hi Leanne,

I've logged your other post here, to be looked at by the team. So that we don't duplicate information, we'll only respond on the linked thread.

As soon as an advisor is available, they'll be along to help.

Thanks

Andy

Moderator

[leelee5000]

Hi there! Im looking at changing my direct debit date aswell, If you could send me an email also id apreciate it Spent 10 mins waiting on hold to customer services until I got cut off.. 

Thankyouu 

[James]

Hi leelee5000,

A PM is on its way to you now, please follow the instructions on the PM and one of the team will be able to look at this in more detail for you.

 You can find your PM inbox here.

James

[edwardsbradbury]

I really want to change mine too please; at the moment it's 10 days before i get paid, by which point in the month i'm so tight on money i really don't want to spend £20 on my phone.