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Unable to recieve calls or messages

sammyboy842
2: Seeker
2: Seeker

Hi,

 

I have not been able to recieve calls or messages since a sim swap was carried out.  A friend has been trying to get through to me, and she says she keeps getting a message saying "number unavailable". The only messages I seem to be recieving are ones that come directly from vodafone. I am able to make calls, but I'm not sure whether I can send texts as I haven't needed to.

 

Please look into this as I have had my new phone for just over two weeks, and due to a variety of issues it has only worked properly for 2 days.

 

Thanks

 

 

 

2 REPLIES 2

sammyboy842
2: Seeker
2: Seeker

Issue resolved. Went to the store and got it sorted.

 

 

Cheers

hrym
17: Community Champion
17: Community Champion

Just for the benefit of anyone picking up this thread later, I assume you simply got the SIM activated?