22-12-2010 08:40 PM
My daughter has the above phone and being a typical 9 year old she has been playing about with it and now the phone shows a sim lock message on screen and only has SOS service.
How do we unlock the SIM? or do we need a new one?
23-12-2010 04:56 AM
Welcome to the eForum from us all.
To be honest if she has set a PIN code on the SIM then there are 2 options;
1. Enter the code incorrectly until it asks for a PUK code then enter this into the phone to reset.
2. Get a new SIM free of charge from our online store with a new number.
26-12-2010 06:05 PM - edited 26-12-2010 06:06 PM
28-12-2010 09:57 AM
It could be the default codes have set in:
Security Code: 1234 - Used to lock and unlock the phone, resetting or setting the security level.
PIN Code: 0000 - Used to lock or unlock the SIM Card.