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iPhone 4S unknown message

Rebeccarahman14
2: Seeker
2: Seeker
My phone has notified me that I have a message from an unknown caller, when I look there isn't one? When I click off the message icon it still says I have a message? Can someone help!
3 REPLIES 3

kids
Community Champion (Retired)
Community Champion (Retired)

Try a hard reboot of the phone to see if that clears it.

Hold the Home and the Sleep button down together and relase when the Apple logo appears then let it reboot itself.

You will not lose any data doing this.

Rebeccarahman14
2: Seeker
2: Seeker
I have recently received an unknown message in t iPhone. I clicked my message icon to look for ye message but there isn't one there. When I click off the message icon it still tells me I have a message, can someone help me please? X

Hi @Rebeccarahman14

 

Have you tried the hard re set option that kids advised?

 

You can find help on messaging here.

 

Thanks

Michelle