well I hope I put this in the right section as I just joined forum.
I have been a customer for many years, I have now a samsung galaxy and bb.
I took out a 12 month sim only contract for my now ex gf, after a few months in we broke up, anyway I called voda and told them the situation. I was told not to worry and her phone would be cancelled and as a good will gesture for being a loyal customer I would no longer be charged for this. I would of accepted paying the balance as a contract is a bond but was chuffed when I was told this, it was very clear im not stupid and they broke a promise and kept charging me for her sim only contract.
anyway after hours on the phone being past to department many times they finally agreed to look into this and listen to the original call. they told me not to worry if that was originally said it would be cancelled and no longer have to pay. I was told I would receive a call back in a few days. 2 weeks on nothing. well I called today and told to wait another week. grrrrrr frustrating. ..
I already have a tab and blackberry and they already get about 90 quid a month off me.
wake up voda. ill b moving network once my 2. devices contract expire. not a happy bunny
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