Pay Monthly Services

[JD]

Hi everyone

We've put together a number of Help Centre links to the most frequently asked pay monthly and online account questions asked on the eForum. If your query isn't covered by the links, check out our new and improved search engine at the top of this page. Our eForum is full of all kinds of useful information so it's more than likely that your question will already be covered.

General help

Understanding your bill

Problems with the charges on your bill

Upgrading your phone or price plan

Your Vodafone account

Paying your bill

Online and text summary bills

Going abroad

Content Control - managing 18+ access
How do I keep my number

Your Vodafone online account FAQs
Managing Your Pay Monthly Account Online
How To Register For Online Billing and Your Online Account
Managing Your Business Account Online

Buying online FAQs
Buying Online and Joining Vodafone
Vodafone Coming Soon Phones
Upgrade Online

Help and Support FAQs
Vodafone Help Centre
 

You can also check out our introduction video which shows you how to manage your bill online with My account:

If you still have a question, post and either our brilliant community or one of the team will be along to help.

Thanks

J

[Tom]

Hi, 

One of our frequently asked questions is about tethering. 

If you are on one of our new price plans, launched on 1 June 2011, you will be able to tether using your standard monthly data allowance. These price plans are available to new and existing customers and data allowances vary from device to device, so for more information, you can visit our online shop.  

Existing customers can transfer to the new price plan without extending their commitment provided the monthly charge remains the same or is more than their previous price plan.  

Customers who tether their device tend to get through their data allowance faster, therefore we would always recommend that a an additional data bundle is taken out to make it easier to manage costs and avoid bill shock.  

For light but regular tethering, we recommend our £5 bundle of 500MB of data (which also includes 100 MMS) and for heavier users we recommend our £15 for 2GB bundle. Occasional, light use of tethering shouldn't cause you to exceed your data allowance. However, if you do exceed your monthly allowance, you will be charged at the "out of bundle" rate of £5 per 250MB of data used. 

Thanks,

The eForum Team.