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3 Months Without Phone-Vodafone are terrible

ofayub
2: Seeker
2: Seeker

Vodafone tried fixing my phone 4 times since Nov (under warranty) and then just told me they can't fix it. They agreed to new replacement and then told me they don't have it in stock and cannot give me delivery date. So it may take 4 months before i receive a replacement. Won't give me a loan phone and to replace with different phone want to charge me £80. Disgraceful and terrible serive. I have complained but they just keep sending me round in cirecles. Please HELP!

10 REPLIES 10

ChazzD
Moderator (Retired)
Moderator (Retired)

@ofayub

 

Sorry to hear of the trouble you've been having with your phone. 

 

Please speak with our Live Chat team so we can have a look into what's been happening and help get something sorted.