cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

I topped up wrong number

Anetkaada88
2: Seeker
2: Seeker
Hi...

I topped up wrong number today got it wrong by one digit. .. done it online. Can I fix it get my money back or not? I tried to call that number but voicemail I don't even know if that exist.
1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @Anetkaada88

 

When you top up online you are asked to enter your mobile telephone number, you are then asked in a separate box to enter the number again as confirmation before clicking continue with your choice of top up and payment details.

 

The only thing you can do is to use live chat and explain you accidentally entered the wrong number and ask if there is anything Vodafone can do for you.