A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
My mother in law is 80. She has a Vodafone pay as you go phone. It stopped working a few days ago and she was told that she has to purchase a bundle and this will cost her £5 per month. She does not want to pay monthly. Can these bundles be cancelled...
Hi, I am vodafone pay as you go customer. I am trying to swap the sim as the old sim is quite old and temperamental. I managed to get a new sim sent to my address. When I am trying to do the simswap online, after logging to the online account it says...
If I'm roaming in Republic of Ireland on Vodafone UK PAYG and I don't use my phone to make a call, send a text or use data on a given day, will it be assume that I spent that day in the UK and it won't count as a roaming day or would I need to have t...
Why is my top up not showing, I have a £10 monthly pack but wanted to send picture mssages so I topped up to be able to do that and it's still not showing in my balance. Why
Hi,I have registered and paid for my VOXI plan. Although I have neither received a number nor is my SIM card working properly. What should I do to fully activate my SIM?
New to Vodafone PAYGE, topped up £10 which was successful but without doing anything the credit was used and I received a message for a zero balance when on the pay as you go 1 plan rather than any bundles??
I started a transfer from Vodafone to voxi 4 days ago. I was told it would only take 15-20 mins and a maximum of 24 hours. I am now 4 days on and can’t use my phone as voxi say the transfer is stuck open. Every day they say it will be another 24 hour...
About a month ago I went to the UK and got my Vodafone SIM card which worked pretty well. However, after coming back to Kazakhstan I switched to the phone number I regularly use here and forgot about the Vodafone one up until recently, when I realize...
Hello, So I have recently put in my request to migrate from pay monthly contract to pay as you go. I will be moving abroad to South Korea to teach English and want to keep my UK number active so friends and family can still reach me using WhatsApp an...
I have just purchased a sim and the deal was on the BVB10 instead of 7gb data you got 21gb but my balance is only 7gb ? who do i contact to correct this ?
