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problem answering calls on smart 7 mini

scoop247
3: Seeker
3: Seeker

Hi, I just got a new smart 7 mini having been on a very old nokia for years on PAYG. Problem I have is that when I get an incoming call and swipe the green telephone icon to receive - it doesn't work. If I plug in a earphone I can answer the call. Can someone tell me what I'm doing wrong?  All other functions on the mobile work with a swipe etc. 

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Ive not used that phone but does section 3 in the user manual help ?

 

If not I'm sure a Vodafone Highstreet Store employee can demonstrate and chrck its settings 

 

Try a reboot  by turning it Off and On. 

 

User manual.

 

IMG_0904.JPG

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

View solution in original position

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Ive not used that phone but does section 3 in the user manual help ?

 

If not I'm sure a Vodafone Highstreet Store employee can demonstrate and chrck its settings 

 

Try a reboot  by turning it Off and On. 

 

User manual.

 

IMG_0904.JPG

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Well that worked for me. I'd read the instructions really quickly and went back and re-read and did what it said. thanks Lee problem solved.

BandOfBrothers
17: Community Champion
17: Community Champion

You're very welcome. 

 

Glad that helped. :Smiling:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.